Etihad Airways has been awarded the title ‘Airline of the Year’ in the 2011 by TTG Travel Awards. The award was announced at a gala, black-tie dinner in London.
These include Etihad’s Diamond First Class being judged the best in the world for the second year running by Skytrax, the aviation industry’s pre-eminent global rankings system, determined by the votes of 19 million travelers from more than 100 different countries.
The TTG judges agreed Etihad was “truly an outstanding airline which offered great service and customer experience.”
It also had a strong business model and had demonstrated innovation and financial success over the past 12 months, along with an effective CSR policy.