With the website update recently, Zong has launched it’s online live chat support for it’s customers. Zong is aiming it’s current customers to get their issues resolved while efforts will be made to convert potential customers with whatever help they require. Given that call helpline calls are not free and due to prolonged wait time, Read more »
Mobilink has committed more than Rs 236 million towards flood relief in addition to contributing thousands of volunteer hours. This to date is one of the largest relief initiatives from the private sector. Besides the distribution of healthy food, hygiene kits and essential items, Mobilink has donated prefabricates sheets worth Rs 140 million to be Read more »
Samsung has opened its service center in Rawalpindi for increases customer support and timely after sales services. In the picture, Mr. Roy Chang, Mr. Zeshan Quershi, Mr. Usman Tariq from Samsung Electronics and Mr. Salman Ahmed and Mr. M. Asraf Yousuf from Teletec Enterprises inaugurating the Samsung customer Service with Teletec at Murree Road Rawalpindi.
Zong is introduce to register your complaints online by filling a simple form and telling your problem to Zong Complaint Management Portal. Along with helpline, Service Centers and email support. Zong says that customers will be returned calls on resolution of complaints, however, resolution time is not mentioned at the time of complaint registry. System Read more »
Ufone has introduced this Live Online Support option for its postpaid customers initially, which will be available for prepaid consumers too in future (This is something we anticipate and wish too – however, no official words on it yet). For getting support you need to be a Ufone postpaid verified user, otherwise you can’t chat Read more »
