Tag Archives: PTA

Stolen IMEI Search Service By PTA

Here is a new service introduced by PTA you can check your mobile that its stolen or not.Just Check link Below.$sitepreview/pta.gov.pk/imei/imei.asp


PTA Cancels Telecards WLL License

Under the directives of Lahore High Court Rawalpindi Bench, Pakistan Telecommunication Authority (PTA) has canceled the WLL License of Tele Card Private Limited over misuse of license.

Tele-Communication Operator filed a writ petition in Lahore High Court Rawalpindi Bench and Justice Asad Munir had directed PTA to ensure that Augure Pakistan Limited would not offer its services in Pakistan.

PTA admitted in the court that Tele Card Limited was not allowed to allow any other company to use its services, however Tele Card allowed Augure Pakistan Limited to use its license.

Tele Card Company was one of the main company of Pakistan in the past but facing severe financial crisis now a days and the selling of its shares was less as compare to its standard while the cancellation of WLL License would affect its reputation in the market.

PTA issued 13 WLL License in 2001 and only two companies Wateen and Wi-Tribe offering their services in the country. The hearing of the petition would be held on February 25.


Mobile Number Portability (MNP) users in Pakistan

Pakistan was the first country in South Asia to implement Mobile Number Portability (MNP), in past March 2007 within a record time period of two years.

Pakistan Mobile Number Portability Database (Guarantee) Limited (PMD) was established by the six cellular mobile operators to act as a centralized clearing house for Mobile Number Portability.

The porting activity has seen consistent growth, with over 1.14 million subscribers having availed the facility by June 2009 since the implementation of MNP project.

MNP usage has been on the rise, thanks to frequent offerings by cellular companies with price war on the edge.  The Porting activity picked up pace in December 2008 while over 70% of the total porting took place after the December 2008.

Below are MNP stats till June 2009, source: PTA



PTA looking for more foreign investment For Broadband in Pakistan

Pakistan Telecommunication Authority (PTA) Chairman Dr Muhammad Yaseen has said the broadband sector in Pakistan is showing a positive trend towards growth and we are looking ahead for more foreign investment in this sector.

Talking to the media at an event the other day, he said the innovative wireless system had become successful, however, the broadband service on the PTCL lines had failed, because its old copper wires did not support this new generation service. He suggested that the Internet users enjoy the Wireless Broadband Service. “Though the PTCL has introduced the line-based broadband/DSL service to almost 100 major cities nationwide, we have received a number of valid complaints against inefficiency and disconnection of the PTCL service.”

He said the PTA had always been on the forefront to facilitate the broadband sector. “Now, we have three nationwide and one Karachi-bound wireless broadband/DSL service providers


Online Facility to Block Extra SIMs for Overseas Pakistanis

Pakistan Telecommunication Authority (PTA) has introduced an online facility for overseas Pakistanis in order to get their SIMs data regularized or to block the extra SIMs/connections issued against their Computerized National Identity Card (CNIC). This automated facility has been made available on the websites of PTA and all cellular mobile operators.

Since the successful launch of “SIM Information System 668” a total of more than 12.6 million mobile subscribers have sought their SIM information through this system, out of which 9.2 million queries were received through SMS whereas 3.4 million queries were received through PTA’s web-link of SIM Information System.

An analysis of web queries revealed that around 60% of the total web queries were being made by Pakistani community living abroad. Written requests of overseas Pakistanis are also being received to facilitate them in lodging their complaints and getting extra SIMs removed against their CNICs. Overseas Pakistanis can now visit PTA’s Website http://www.pta.gov.pk/668/sim_info_overseas.html to resolve this issue.

It may be noted that PTA introduced “SIM Information System – 668” in October 2009, which enables the mobile subscribers to know total number of SIMs issued against their respective CNIC numbers with each mobile operator. A web-link of this service is already available on PTA’s website.


Mobilink Online Complaint Form For 668 Service

Some days ago we seen when PTA introduced 668 Service, came up with a lot wrong information of Sims registered anainst your cnic. status showed maa lof of connections issued against one person’s NIC while they claimed to have only one or two. PTA asked to visit respective customer service centers to get your data corrected. but these centers a a lot of rush there.Here Mobilink launches online complaint form for incorrect number of Mobilink Connections issued as per 668 service.

Following is the simple procedure to get your data corrected:

1. Visit PTA’s Sim Information System

2. If number of Moblink Sims issued against your NIC is wrong, Download the Mobilink Complaint Form

3. Fill out the form and send a scanned copy of form to Mobilink at osis668cf@mobilinkworld.com

4. Attach scanned NIC (both side) and Passport with mail.

5. Do not forget to put your NIC Number as the Subject of Email.

A reference number will be issued against your complaint and Mobilink will coordinate with PTA regarding the issue. Extra SIMs issued will be removed after 24 hours of your complaint but PTA database takes 45 days to get update. So wait for 45 days then to have your data verified, if corrected.


How to Activate New SIM by PTA Guidlines

Pakistan Telecommunication Authority (PTA) announced new procedure for Mobile SIM Activation guidlines from February 1st. With the help of NADRA (National Database and Registration Authority) this system has been lanuched. Massive Media (TV/Radia/News Papers) ads have been running to creat awareness among general public.
With this new system a non-activated SIM would be issued to a customer after his or her original identity card was checked and the Cellular Service Agreement (CSA) form was properly filled out.The customer would then call 789 from new SIM and the respective call centre would ask a few questions to verify the data provided.


How to Block Fake SIMs Registered Against Your CNIC

After Knowing the Registerd SIMs Against your CNIC many from us are worried about to block that SIMs are not in their use.

Mobile companies are allowing cell phone customers to block those SIMs which were never purchased by them.
You can do this by following these steps.

Download The form
print it
Fill it yourself, other than mobile numbers that you want to get blocked (your respective service center will do this for you). Also leave the lower part of form.
Attach 3 copies of CNIC
And take them to concerned service center
And you are hopefully done.


1-Take some time out, before going to Service Center, as there would be plenty of other people in there for same purpose. Expect 1 hour or even one and a half hour wait before you get through
2-Please note that form downloaded from this page may not be acceptable at some service centers, as they may ask you to refill the form they will give.
3-Please make sure that you are not heading towards Franchises, because franchises don’t block numbers, its only Service Center that can offer you with the service. However, those cities where service centers are not available, similar arrangements have been made by franchises to block SIMs.


PTA Complaint Cell Adress in different cities

Pakistan Telecommunication Authority PTA established a dedicated Consumer Complaint Cell in January 01, 2002 with a view to provide a platform to lodge their respective complaints against telecom licensees with an aim to ensure expeditious relief to their respective grievances against telecommunication services. Till July 2009, more than 80,000 complaints have been received and redressed by the said Cell.

PTA Complaint Cell Adress in different cities


More than 400,000 illegal and irregular SIMs have been removed from the complainants’

Subscriber Identity Module (SIM) Information System (SIS) was introduced by Pakistan Telecommunication Authority (PTA) on October 15 with the objective of exposing irregularities in registration of unverified SIMs. However, there are many flaws in the system, revealed a PTA official on condition of anonymity.

Around 175,000 complainants (5.9 percent of total SMSs received at PTA’s System) have so far visited the Customer Service Centres (CSC) of concerned mobile operators for their SIM data correction. More than 400,000 illegal and irregular SIMs have been removed from the complainants’ CNICs after they provided the necessary data.

Since the launch of this service, PTA has received more than 2.96 million requests by mobile subscribers seeking their SIM information data through SMS and about 0.86 million through web-link available at PTA website, he added. Fraud in the registration of unverified SIMs is one of the setbacks for efforts aimed at combating terrorism in the country, so stated many a subscriber to this scribe.

A large number of subscribers to various cell-phone companies complained that these companies were stealing their identities to issue unverifiable SIMs. They have urged the PTA to take corrective action and instead of giving people 45 days to register the SIMs in their names the government should go after the culprits.

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