Tag Archives: customer

Jazz ki Khushion Bhari Offer Call Rate 45 Paisas 30 Seconds

Jazz has offered 45 Paisas per 30 second call rate for all networks – all day long, same like  Telenor’s offer of 49 Paisas per 30 seconds.

Its means that we are not going to see an end to price-war, basically a good news for subscribers. Yes, prices are going to go further down with time.

This call rate of 45 paisas per 30 seconds comes at a daily rental of Rs. 3.99 plus tax per day.

jazz khushion bhari offer Jazz ki Khushion Bhari Offer: 45 Paisas/30 Seconds

Terms:

  • Customer will have to switch to Jazz Budget to avail this offer by dialing 123 from their Mobilink numbers.
  • Offer is recursive meaning that the customer will be automatically subscribed to the offer every day unless he/she un-subscribes himself or due to low balance
  • 19.5% tax applies on the above mentioned rates

How to subscribe:

Once you are on Jazz Budget Package – subscription to this offer will be done by sending *108#

How to Un-subscribe:

Dial *108*4# for unsubscribing this offer

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Pakistan Telecommunication Company Ltd (PTCL) has introduced “Bill Alert Service”

Pakistan Telecommunication Company Ltd (PTCL) has introduced “Bill Alert Service” for the facilitation of its landline and wireless postpaid customers.

The newly introduced service has been launched to facilitate the customers and save them from any hassle of additional surcharge in case of late depositing of bill. With this service PTCL customers will be informed about their total bill amount and due date of payment through an SMS alert on 10th and 17th of each month so that they can deposit their bill on time.

Customers can subscribe to this service free of any charge on PTCL order helpline by getting their active cell number updated in the profile on which they want SMS Alert.

The added advantage is that customers can also deposit their bill in any PTCL One Stop shop by showing this SMS.

SEVP Commercial Naveed Saeed on the launch of this unique service said, that it’s a great pleasure for Pakistan Telecommunication Company limited to provide our customers with PTCL Bill Alert service. He further added that in this contemporary era our schedules have become so hectic that we tend to forget or delay at time the things of prime importance.

Depositing of our bill is one such thing. We at PTCL, have introduced this unique Bill Alert service to give our customers reminders through SMS to save our customers from any inconvenience as a result of late or no deposition of their bills. He further exclaimed that at PTCL, our customers have always been our top priority and we design products and services keeping in view their maximum benefit.

Aasif Inam EVP Consumer Services said that the bill alert service has been especially designed for our customers who are unable to receive their bills on time or forget to pay them due to some reason.

The SMS alerts on the 10th to 17th of each month would act like an additional aid in remembering to pay their bills on time so that they can keep on availing the best telecom network in Pakistan. This would also reinforce PTCL top of the mind presence and image as a customer centric organization. He further added that PTCL is planning to introduce more such services for facilitating its customers to meet their present day demands.

Any further information about the service will available on helpline: 1236.

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Mobilink is now accepting MNP requests online

Mobilink is now accepting MNP requests online. All you need is to fill a form and get the Mobilink SIM at your doorstep.

Mobilink claims that Free SIM delivery will be made at your doorstep in 3 working days.

Important Note:

  • Please make sure you have a photocopy of your CNIC available at the time of sim delivery
  • Rs. 5 balance in your sim to initiate MNP request at the time of SIM collection
  • MNP Web Request option is restricted to selected cities listed below, residents of other cities should call 030 5678 5678 for MNP related information

To migrate to Mobilink, simply point your browsers to this link, fill the form and submit it!

Online MNP is offered for following Cities:

  • Ahmed pur East
  • Bahawal Pur
  • Bhakkar
  • Depal Pur
  • Faisalabad
  • Gujranwala
  • Gujrat
  • Islamabad
  • Jhang
  • Karachi
  • Kasur
  • khanewal
  • Khushab
  • Kot Addu
  • Lahore
  • Leiyah
  • Lodhran
  • Mandi Bahauddin
  • Mianwali
  • Multan
  • Muzaffar Garh
  • Narowal
  • Okara
  • Patoki
  • Peshawer
  • Rahim Yar Khan
  • Rawalpindi
  • Sadiqabad
  • Sahiwaal
  • Sargodha
  • Sheikhupura
  • Sialkot
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Nokia Launches its Recycle Program through a Press event in Karachi

Pakistan has become 86th country in the world where Nokia has launched its recycling program, through a press event in Karachi.

“Take Back” program will have recycle boxes at all 9 Nokia Care centers across the country. Along with, there would be 400+ collection points and a mobile van in Karachi to serve urban mobile market.

The initiative is launched to invite the mobile phone users to recycle their old phones.

Nokia isn’t accepting only Nokia made models, but also Samsung, Siemens and other makes are also encouraged to be dropped into Recycle Boxes.

Moreover, customers can drop old batteries, chargers or any other accessories in drop boxes too.

When asked about any incentives offered to customers or society in return, Nokia said that there are no incentives for customers in this. They will have to drop their phones for no-return at all!

So there is no monetary advantage involved here. Nokia assumes that it’s the customer’s social responsibility.

However, for society’s betterment, Nokia said that it will re-invest money saved through recycling, which ultimately will help company bring better devices at low cost.

In response to a question that there are already options available to customers where they can sell their old/useless phones for Rs. 200 or so, Nokia said “Naiki ki koi keemat nae hoti”.

During the briefing, Nokia said that devices collected through this program will be shipped back to Hungry. When asked about the establishment of a recycling unit in Pakistan, Nokia explained that transporting it outside Pakistan is less costly than actually maintaining the plant here.

Following are other highlights of Nokia’s Briefing:

  • Nokia is saving some 500 million Euros, globally, out of this recycling program
  • Nokia was the first company in Pakistan to introduce simple packaging.
  • 80 percent of Nokia’s new devices are recycle-able. New packaging is also made up to 65% of recyclable material. It’s free of PVC since 2006.
  • According to Nokia’s country manager in Pakistan, average life of cell phone is one and a half year or two at most.
  • According to a survey conducted by Nokia, only 3% people know about recycling. 74% have no idea about it. 50% of the people are unaware that it is possible to recycle mobile phone
  • Interesting fact: According to Nokia’s surveys almost 8% of cell phones are stolen each year.
  • Nokia has been trying to reduce the cost of cell phones so basically they are putting their saved money in reducing the cell phone cost.
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Now you Can Pay PTCL Bills at Ufone Customer Services Centers

Pakistan Telecommunication Company Ltd (PTCL) has launched its bill collection at Ufone Customer Services Centers to facilitate its customers.

This new facility would be in addition to already existing 84 bill collection points, operating through various one stop shops, walk in centers/revenue offices of PTCL in various cities of the country.

Muhammed Nehmatullah CFO PTCL highlighting the significance of customer care said that bills at new collection points will be collected from 9.00 AM to 5.00 PM during office hours (Ramzan time: 10 AM to 04.30 PM).

Advisory member Etisalat Mohamad Essa Al-Taheri said that customers now do not need to carry their invoice for payment of PTCL Bill. They just have to confirm their telephone number and name to the cashiers at the collection points for bill payment.

It also gives them the liberty now to pay their bill anywhere in Pakistan. A customer of PTCL enjoying services at Lahore can pay his bill at Karachi or Islamabad or anywhere at the collection points. It also enables them to avoid late payment surcharge if they are visiting somewhere else from their home station, he added.

He further said that online system has been installed at the collection points which would update the customer accounts on real time basis as soon as payment is received. This would further result into automatic restoration of suspended lines without requirement of showing the copy of paid bills at PTCL offices.

This facility is activated on all Ufone Customer Services Centers

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