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Guidepk.info » Entries tagged with "Complaints"

How to Safe From Cell phone Scams in Pakistan

Scams on Cell phone are on the rise in these days, sometime with juicy lotteries or otherwise with threat calls. Though, it is extremely difficult to have an unregistered SIM these days, so using an illegal SIM without owners’ information is not very easy, but still – fraudulent people find a way to trap innocent people. You can be tricked by deceivers who use deceptive and fraudulent practices in order to obtain mobile credit from your prepaid/postpaid account – or even worse financial loss. For the purpose, cellular companies have already lowered their upper limit of sharing mobile credit. You can remain safe by simply confirming any legal prize scheme launched by your operator or registering a complaint instead of replying those numbers. You can be deceived through any of following practices: Phone call … Read entire article »

Filed under: Telecom & ISP

Zong Introduce Online Complaints Managment System

Zong is introduce to register your complaints online by filling a simple form and telling your problem to Zong Complaint Management Portal. Along with helpline, Service Centers and email support. Zong says that customers will be returned calls on resolution of complaints, however, resolution time is not mentioned at the time of complaint registry. System doesn’t give you any complaint number, that’s probably due to a fact that complaint system is being tested as of now. Complaints Managment System is also asking for username and password, which means Zong has plans to register its customers for complaint management portal. So let’s wait to see more on this support system, particularly the login thing, as its necessary to keep away the spam and un-wanted help seekers. … Read entire article »

Filed under: Telecom & ISP