Tag Archives: 668 service

PTA 668 Phase 2 SIMs Records to be Upgraded with New CNIC Data

Pakistan Telecomunication company PTA in collaboration with allcellular phone operators Mobilink,Warid,Telenor,Ufone,Zong has started a project to update Customers’ data of four million customers who had SIMs issued on old ID cards.

As per PTA estimates, there are around four million connections issued on old ID cards. Now these connections’ data will be updated with new CNIC info of respective connection holders.

Cellular companies will send an SMS to all those subscribers with old ID card; accordingly, users will have to get their records updated with-in 20 days after receiving SMS from their respective mobile company.

Afterward, a follow-up SMS will be sent as a remainder and users will have 10 more days to get their SIMs registered and avoid blocking of connection.

Customers can his/her database through companies’ customers call centers or respective service centers.

This is second phase of 668 services. In first phase, 668 service served 16 million verification requests from mobile customers.

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Online Facility to Block Extra SIMs for Overseas Pakistanis

Pakistan Telecommunication Authority (PTA) has introduced an online facility for overseas Pakistanis in order to get their SIMs data regularized or to block the extra SIMs/connections issued against their Computerized National Identity Card (CNIC). This automated facility has been made available on the websites of PTA and all cellular mobile operators.

Since the successful launch of “SIM Information System 668” a total of more than 12.6 million mobile subscribers have sought their SIM information through this system, out of which 9.2 million queries were received through SMS whereas 3.4 million queries were received through PTA’s web-link of SIM Information System.

An analysis of web queries revealed that around 60% of the total web queries were being made by Pakistani community living abroad. Written requests of overseas Pakistanis are also being received to facilitate them in lodging their complaints and getting extra SIMs removed against their CNICs. Overseas Pakistanis can now visit PTA’s Website http://www.pta.gov.pk/668/sim_info_overseas.html to resolve this issue.

It may be noted that PTA introduced “SIM Information System – 668” in October 2009, which enables the mobile subscribers to know total number of SIMs issued against their respective CNIC numbers with each mobile operator. A web-link of this service is already available on PTA’s website.

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