Government of Pakistan has announced a new service which will let citizens have their new passports delivered straight to their homes. The new service has been launched in collaboration with TCS. Chaudhary Nisar, Minister of Interior Affairs, announced the new project at the NADRA headquarters in Islamabad. The minister had previously stated that the service would launch by June 2015 but got delayed due to unspecified reasons.

The new service will make the process of getting new passports much more convenient and economical. The option of having home delivery of passports will only be available for the latest Machine Readable Passports (MRP). MRP is a relatively new Public Sector Development Program from the Government of Pakistan which requires manually issued passports and visas to be converted to machine readable and printable ones. Validity of Passports has also been increased to 10 years.

TCS will manage the whole home delivery process. The postal company will retrieve passports from the Passport Office and deliver them to the address registered at the time of application by the applicants. To ensure security and reliability of the service, only the applicant or their authorized representative will be able to receive the passports. TCS states that passports will be delivered within the time frame quoted by the Passport Office. The new service will called TCS Passport Express.

Available Districts for TCS Passport Express Service:

The swift and reliable passport home delivery service will only be available in 7 districts during the first few months. The districts covered under the new project are Islamabad, Karachi, Lahore, Muzaffarabad, Peshawar, Quetta and Rawalpindi. Delivery service will begin with Islamabad and Rawalpindi and then expand to the rest of the five districts. The fee for Passport application can now be submitted at more than 380 National Bank of Pakistan (NBP) branches.

Another Step Towards A Modern Government:

The Minister also revealed new Online Pakistan Origin Card (POC) and Online Family Registration Certificate services offered by the National Database and Registration Authority (NADRA). He also mentioned that SMS complaint and feedback services for the issuance of Passports and NADRA documents were already active. Ch. Nisar added that the ministry is trying its level best to end corruption in NADRA and Passport offices and that online services will help in reducing this nuisance.

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