Category Archives: PTCL

News and announsments from Pakistan Telecommunication Company.

PTCL Offers Free Wi-Fi Modems and Unlimited Calls with Freedom Package



Pakistan Telecommunications Company Limited (PTCL) has announced free on-net calls through its Freedom Package and free Wi-Fi modems with new Broadband connections.

PTCL Freedom Package enables landline customers to make unlimited on-net calls from PTCL to PTCL and Vfone across the country with monthly charges.

All double play customers can avail this offer for only Rs 250 extra while single play customers can benefit from this offer for Rs.499 per month only.

Keeping in view of the increased demand and proliferation of Wi-Fi enabled devices, PTCL is also providing free Wi-Fi modems with every new Broadband connection.

Aasif Inam, PTCL Executive Vice President (EVP) Wireline Business commented, “We are delighted with the overwhelming response from our customers for PTCL Freedom Package. At PTCL, we believe in differentiating ourselves by offering customized voice and data packages designed to suit varying needs and demands of our customers.”

PTCL remains the leading player in the Broadband market of Pakistan with the largest consumer base of more than 1 million subscribers.


Ptcl Economy Broadband Package 10 GB Data for Rs.499

PTCL today announced that it is offering economy broadband package to its customers, with 1Mbps speeds but a monthly limit of 10 GB for download/upload at a monthly charge of Rs. 499.

This package, that can be suitable for those with limited internet activity, will allow customers to use extra bandwidth (after exceeding their quota) at Rs. 100 per additional GB.

Having said this, PTCL’s Economy Broadband Package comes with Freedom Package only, that will cost you Rs. 250 extra – but will allow you unlimited free calls, nation wide.

Package Details:

  • Download up to 10 GBs is inclusive in the Package Price
  • Rs. 100 per GB will be charged for downloads greater than 10 GBs
  • Total DSL charges will be capped at Rs. 1,500 which means that after 20 GBs the Package will become unlimited.
  • Rs. 1,500 will be charged as downgrade charges from other (Student & Regular) packages if they Opt into this package
  • All other charges will be charged as per prevailing policy.
  • This Package will be available with PSTN Freedom Package 
    (Rs. 250) for new customers and existing customers can also avail Freedom Package with Broadband Economy Package.

Vfone New Year Promotion Get Rs. 4,000 Free Balance on New Connections

PTCL has announced that it is offering a Happy New Year Promotion, under which new customers can get Vfone connection for Rs. 4,000 that will include connection free, free handset and Rs. 4,000 of free balance that can be used for on-net, off-net and International calls and SMS.

Before this promotion (with regular Vfone connections) PTCL offered only on-net dialling with validity of one month. However, with New Year promotion, customers can use bonus balance for off-net dialling as well plus validity will be for two months.

Availability: At all Franchisees, OSS and dealer outlets

Business Rules:

  • Balance will be credited in customer’s bonus account
  • Balance can be utilized for calling any network (local-Mobile-International)
  • Balance can also be utilized for internet & SMS
  • Validity of balance will be two months i.e. 60 days from the date of activation
  • Free balance can only be utilized if the customer will have some balance in his main account i.e. he will have to recharge his account
  • Promo balance will not be transferable to any other number
  • This offer is only for Vfone pre-paid customers and not for VPCOs

Terms & Conditions:

  • This offer will last till availability of stocks
  • Stock will be offered to franchisees on first come first serve basis

Ptcl Broadband FREE Upgrade 1Mbps to 2Mbps

PTCL is once again offering free upgrade of 1Mbps DSL broadband users to 2Mbps without any extra charge till January 1st, 2013.

This offer is available to all new and existing customers, who can avail 2Mbps DSL speed at the charge of 1Mbps. Charges for 1 Mbps DSL is currently Rs. 1,250 per month.

This is an opt-in offer and customers will have to call helpline to avail the offer.

PTCL said that customers will have to pay usual 2Mbps DSL broadband tariff (of Rs. 1,450 per month) after January 1st, 2013.

Promotion Details:

  • A special 2 Mbps promotional package is being offered to customers with 1 Mbps equivalent Tariff (Rs. 1,250 per month)
  • Existing and new customers can opt into this package and enjoy 2 Mbps speed at the price of 1 Mbps
  • Any existing and new customer can opt into this special 2 Mbps promotional Package with effect from 1st Nov-2012
  • This promotional package will expire on 1st January 2013 and standard 2 Mbps Tariff (Rs. 1,499 per month) will apply after that.
  • Offers starts from 1st Nov 2012

PTCL Lowers International Call Rates over 20 international destination

In an unbeatable special offer, Pakistan Telecommunication Company Limited (PTCL) has introduced new international call rates for its landline customers, which it claims to be the lowest in the market.

With this offer, PTCL customers can call at Rs 1.25 per 30 seconds to over 20 international destinations.

These new/revised rates (of Rs. 1.25 per 30 seconds) are applicable for following destinations:

Fixed Only: UK, Australia, France, Germany, Italy, Greece, Malaysia, Spain, Belgium, Japan, Netherlands, Norway, Sweden, Cyprus, South Korea, Taiwan

Fixed + Mobile: USA, China, Canada, Hong Kong

“Leading from the front, PTCL is the only company providing a complete spectrum of voice and data communication services,” said PTCL Senior Executive Vice President (SEVP) Commercial, Naveed Saeed. “Now our customers can stay in touch with their family and friends without the worry of high call tariffs”.

“It’s our aim to make communication and connectivity as easy as possible for our customers,” said PTCL Executive Vice President (EVP) Wire-line, Aasif Inam.


PTCL Vfone Introduces Balance Share service

Pakistan Telecommunication Company Limited (PTCL) has announced the availability of balance share service for its Vfone customers.


The service allows PTCL Vfone customers to share balance through a simple code. Customers can now share any amount between Rs. 20 to Rs 2000 on nationwide basis.

Enjoying the facility of instant sharing, both the sender and receiver will get an SMS alert in case of successful transfer, in case of failed transfer a failure message will be received at the sender’s end.

How to Share Balance on Vfone:


  • The short code for sharing the balance is 828*Amount to Transfer in Rs.*MDN#.
  • Example: 828*50*05144556633#
  • Rs 3.00 + tax will be deducted from sender’s account as balance share charges.
  • The validity of balance shared will be seven (07) days; these days will be added to existing validities of customer’s main account.


“PTCL is striving to provide its customers the convenience of utilizing PTCL services and products without leaving their homes or offices” said PTCL Senior Executive Vice President (SEVP) Commercial, Naveed Saeed. He further added, “This service brings value and additional convenience for Vfone customers”.


“The service is specially designed for remote areas where no other means of recharge is available,” said PTCL Executive Vice President (EVP) Wireless Business, Omar Khalid. “PTCL Vfone provides excellent voice and data connectivity with added convenience of mobility.”


PTCL to offer free WiFi Modem with every new DSL Connection

PTCL is going to offer free WiFi modem withevery new DSL connection, except those who are going to buy 256Kbps and 1Mbps Student packages.

If you are an existing user without WiFi, then you will have to pay Rs. 750 to upgrade your modem to get WiFi modem – however, your current DSL charges will remain same.

Earlier WiFi Modem/routers were given to customers at a fixed but recurring monthly rental, which is now waived off against one time charge of Rs. 750.

Along with, PTCL increased the tariff for new 1 Mbps package from Rs. 1,199 per month to Rs. 1,250 per month. Old customers will keep paying the old rates, i.e. Rs. 1,199 per month.

Check below terms for more details:

1Mbps Broadband:

  • Rs. 1,250 per month
  • Provisioning of free Wi-Fi modem

In addition to increase in 1Mbps package charges for new customers only, following changes will be applicable from March 5, 2012 as part of free Wi-Fi policy.

  • Existing 1Mbps customers will continue to pay Rs. 1,199 per month
  • Wi-Fi modems will be provided to new customers of all packages excluding 256Kbps and 1Mbps Student package, and there will be no monthly recurring charges.
  • All existing subscribers irrespective of their packages will be charged Rs. 750 as modem up-gradation charges, and their package charges will remain as per policy
  • Existing Wi-Fi customers will continue to pay as per existing policy
  • Bundled packages (Double Up and Double Impact etc.) and triple-play services will be provided free of cost Wi-Fi modem upon installation and there will be no monthly recurring charges

Following are monthly broadband tariff for PTCL DSL customers:

  • 1Mbps at Rs 1,250
  • 2Mbps at Rs 1,499
  • 4Mbps at Rs 1,999
  • 6Mbps at Rs 4,999
  • 8Mbps at Rs 6,999
  • 10Mbps at Rs 9,999

Rs. 5,000 per month will be charged for greater than 300 GBs downloads. This is applicable on 1 Mbps to 8 Mbps DSL Connections.

PTCL claims to have acquired 95 percent of the DSL market share with increase of 17 percent subscribers’ base in the first half of the current financial year 2011-12. PTCL says that it is offering DSL services in over 1,000 town/cities across Pakistan.

On a side note, PTCL is hard trying to push its DSL sales. For the purpose, company is offering an incentive of Rs. 300 to be given to any employee who refers a DSL broadband order, after successful deployment of the connection and payment of the first bill.


PTCL Brings Jadoo Box

Pakistan Telecommunication Company Limited (PTCL) has brought to its customers ‘Jadoo Box’ – a device that gives uninterrupted connectivity on wired DSL as well as backup wireless.

Introduced in three packages, the ‘Jadoo Box’ gives commercial and residential customers unlimited and uninterrupted Internet connectivity through a combination of DSL and EVO Nitro bundled together. This comes with unlimited voice connectivity that customers can enjoy through this Jadoo device.

Offer Details:

Jadoo Box comes with:

DSL Internet
An EVO Nitro USB device as backup.
Free On-Net calls from PTCL to PTCL and to Vfone

Jadoo Box Features

    Internet connectivity with default DSL and an EVO as backup connection
    Multiple Users at home can access internet simultaneously through a single connection
    Integrate your IP telephony with value added features
    Works as Ethernet switch that enables you build residential LAN
    Built-in Wi-Fi access – to provide wireless connectivity for multiple home users

    Auto switchover between your primary and backup connectivity

“PTCL’s Jadoo Box will capitalize on the uninterrupted connectivity needs of our valued customers,” said Senior Executive Vice President Commercial, Naveed Saeed. “This cutting-edge new product providing limitless connectivity will firmly establish PTCL as the only integrated telecom solutions company of Pakistan.”

Commending the PTCL ‘Jadoo Box’ brand team for their latest innovative accomplishment, Mr. Saeed said that it will be a new landmark in building PTCL’s unparalleled reliability for providing uninterrupted connectivity to all of its customers nation-wide.


PTCL Double Balance Vfone Package Offer

Pakistan Telecommunication Company Limited (PTCL) has launched ‘Double Balance’ Vfone offer for its customers to recharge their Vfone accounts and get an additional free balance equal to the load amount.

Vfone Double Balance offer is valid for those customers who have not recharged their accounts since August 31, 2011, can re-load and get an additional free balance equal to the load amount absolutely free.

Not just that, Vfone customers can use the free balance acquired through this offer for on-net calling, Internet and SMS to on-net and off-net networks for 30 days.

“PTCL continues to provide the most affordable packages and special offers to its customers in the market,” said PTCL Senior Executive Vice President Commercial, Naveed Saeed. “With our latest Double Balance offer, we have made 24/7 connectivity possible at the lowest rates in the industry for all Vfone customers.”

Customers can avail the facility of SMS, unlimited free calls from Vfone to Vfone and an exciting Smart package, which offers extremely low rate of just Rs.1.30/min for any network anytime.

“The Vfone Double Balance offer is aimed at increasing Vfone’s active customer base, enhancing its usage and for longer customer retention,” said Executive Vice President Wireless Business, Omar Khalid.


PTCL implemented in policy of charging its DSL broadband greater than 300 GBs Downloads

In Past PTCL had imposed an extra charge of Rs. 1,000 for exceeding 50 GB limit, but with this new cap, 50GB can is not effective any further.

Now PTCL implemented this new policy of charging its DSL broadband users an extra sum of Rs. 5,000 if they cross 300 GB of download limit in a given month, removing earlier limit of 50GB per month.

This means that DSL customers will now not be charged Rs. 1,000 for crossing 50GB, instead they will be charged Rs. 5,000 if they cross 300GB limit.

PTCL said it is notifying its customers by calling and emailing them.

Reportedly, this extra charge and 300GB cap is applied to 1MB, 2MB, 4MB, 6MB and 8MB DSL packages. 10MB, 20MB or 50MB packages will not come under this extra charge.

PTCL website writes:

For Quality Assurance Purposes and to provide uninterrupted service to all customers, Rs. 5,000 per month will be charged for greater than 300 GBs downloads. This is applicable on 1 Mbps to 8 Mbps DSL Connections

PTCL users, especially those who rely heavily on torrents, will now have to keep an eye on their download/upload meter to avoid extra charging, however, those usual DSL customers don’t need to worry.

It merits mentioning here that this Rs. 5,000 charge will be in addition to original charges of your DSL package.

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